Passion and enthusiasm drive us to form personal connections with every project, while our technical expertise and design sensibility ensure we deliver exceptional results.
Jono Taylor
As the founder of Relay Industries, I bring my expertise in medical, industrial, and consumer markets to life through innovative and efficient solutions. With a background as an engineer, my career has been dedicated to invention, research, and development, spanning a variety of cutting-edge R&D projects.
My journey began early, growing up in a family of engineers. I mastered computer programming before I was ten and learned 3D CAD in my teens. My professional milestones include working at Dyson, where I contributed to breakthrough technology and patented innovations, as well as developing internal tools that optimized engineers’ workflows.
At Spectrum Medical, I led a team in designing top-tier cardiac surgery products, including perfusion equipment, cardiac pumps, and patient heater-coolers. Now, as an independent consultant, I collaborate across multiple sectors, combining technical precision with a personable approach to bring robust product concepts to life.
Outside of work, I enjoy time with my family—my wife and our three boys—alongside hobbies like baking, brewing ale, motorcycling, and competing in triathlons. I’m passionate about giving back, raising thousands for charities focused on Meningitis and men’s health.
Richard Chapman
With over 10 years in the design industry, I’m passionate about crafting human-centred designs that improve everyday experiences.
Since graduating with first-class honours in Product Design from NTU in 2013, I spent the first several years of my career working in a design consultancy environment. During this time, I worked on projects across sectors such as nursery, kitchenware and beauty, with several of my projects receiving industry awards. I also had the opportunity to collaborate with international clients from the USA, China, and Europe.
The next chapter of my career was at Dyson, where I worked as a design engineer in new product innovation, contributing to the development of new patented technologies in the audio space.
I am dedicated to creating meaningful and user-focused designs and thrive on solving complex design challenges. Outside of work, I balance my creativity with a love of sports and music.
Dan Marshall
As a design engineer at Relay, I recently celebrated my first year with the company after graduating from Brunel University London with a degree in Industrial Design and Technology. I’m driven by a passion for improving lives through thoughtful, sustainable design. My skills include ideation, prototyping, sketching, as well as expertise in 3D printing, model-making, and machining.
My dedication to environmentally friendly design is reflected in my work with bamboo and a university project aimed at capturing fine particulate matter from vehicle emissions.
Outside of work, I keep myself fit and healthy through regular exercise and playing competitive club hockey. I also enjoy tinkering and fixing my car, which I use to participate in motorsport events.
Louise Jensen
As a Business Consultant and Coach, my work allows me to focus on my passion—helping others achieve success. With over 25 years of diverse experience in property management, talent acquisition, and learning & development (L&D), I offer expertise in business consultancy, operational strategy, and professional development.
Throughout my career, I’ve embraced continuous learning and growth, evolving into a versatile and empathetic consultant. I thrive on making a tangible difference, whether it’s guiding business owners to execute their vision or crafting strategies that drive lasting success.
I’m thrilled to be part of the Relay team, where the journey toward operational excellence and strategic growth is both exciting and rewarding. I’m deeply committed to seeing the business flourish and am dedicated to contributing to its successful trajectory, ensuring that we achieve and surpass our goals.
Outside of work, you’ll often find me stomping the Cotswold hills, swimming in a lake, snowboarding in Norway, or enjoying time with my partner, 3 children and baby granddaughter.